| Type | Term | Title | Author | Replies |
Last Post |
|---|---|---|---|---|---|
| Published Research | Affective Commitment, Call Centres, Lean Thinking, Service Delivery, Service Operations, Value-Adding, Public Services | Value-Adding to Public Services Through the Adoption of Lean Thinking | Ayham A.M. Jaaron | 2012-04-01 21:34 |
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