| Type | Term | Title | Author | Replies |
Last Post |
|---|---|---|---|---|---|
| Published Research | Service Design | The Effects of Lean Thinking on Service Workers Value Productivity: a Conceptual Framework | Ayham A.M. Jaaron | 2015-01-22 12:54 | |
| Published Research | Service Design | A Comparison Of Competing Structural Models In Call Centres: Prospects For Value Creation | Ayham A.M. Jaaron | 2010-12-17 13:34 |