| Type | Term | Title | Author | Replies |
Last Post |
|---|---|---|---|---|---|
| Published Research | Call Centres | A Comparison Of Competing Structural Models In Call Centres: Prospects For Value Creation | Ayham A.M. Jaaron | 2010-12-17 13:34 | |
| Published Research | Call Centres | A Methodology For The Implementation of Lean Thinking In Manufacturing Support Services | Ayham A.M. Jaaron | 2010-12-17 13:29 |
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