| Type | Term | Title | Author | Replies |
Last Post |
|---|---|---|---|---|---|
| Published Research | Service Delivery | Building Antifragility in Service Organisations: Going Beyond Resilience | Ayham A.M. Jaaron | 2015-01-22 13:47 | |
| Published Research | Service Delivery | Systems Thinking For Call Centre Service Design: Affective Commitment Implications In Manufacturing Enterprises | Ayham A.M. Jaaron | 2010-10-07 19:16 |
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