Operations Management

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Course Code: 
Course Outline: 

Recommended References and Resources:


  • Operations Management, Steven , McGraw-Hill, 9th edition, 2007.
  • Fundamentals of Operations Management, Mark M.Davis, Nicholas J.Aquilano and Richard B.Chase, McGraw-Hill, Fourth edition, 2003.
  • The Internet provides valuable resources for all topics covered in this course.


Course Objective:


This course in intended for MIS students. It is important for you to understand how the operations management function contributes to the overall success of an organization. Understanding how the different elements withinthe OM function fit into the overall organizational structure will provide you with a broader perspective that, in turn, will allow you to do your job better. In addition, the concepts developed initially within the OM function have application in all of the functional areas within the organization. Understanding and applying these tools and concepts can improve your ability to be both effective and efficient in the way you do your work.


Course Outline

  1. Introduction to Operations Management
  2. Operations Strategy: Defining How Firms Compete
  3. The Role Of Technology in Operations
  4. Process Measurement and Analysis.
  5. Facility decisions: Location and Capacity
  6. Forecasting
  7. Waiting Line Management
  8. Scheduling
  9. Supply Chain Management
  10. Just-In-Time Systems
  11. Inventory systems for Dependent Demand (Master Production Schedule, Materials Requirements Planning "MRP" Systems, Capacity Requirements Planning "CRP").

Exams and Grading Strategy: 

First Exam: 20 Marks

Second Exam: 20 Marks

Homeworks, attendance and participation: 10 Marks

Final Exam: 50 Marks


Attendance and participation:

You are expected not only attend every class meeting but also to come prepared for and participate actively in it.  Actively participating includes asking and answering questions in class demonstrating your interest for the course by discussing it with me outside the class.