IT Business Management

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Course Code: 
Course Outline: 


Second Semester 2009/2010

Revised on Jan,18, 2010


            Time:                Mon, Wed:    8 to 9:30 am


            Name:              Mr. Maher Abu Baker

Office Hours:  Sun, Tue, Thu 9 to 11  am , 12-2 pm,  Mon, Wed 11  to 12:30 pm  or by

appointment (made through email)

E-mail Address:

Room:             63280




Powerpoint slides  and handouts prepared by the instructor.



Applegate, L. M., Austin, R. D., McFarlan, F. W. (2003). Corporate information strategy & management (Seventh Edition), New York: McGraw Hill-Irwin


Kenneth C. Laudon, Jane P. Laudon, Management Information Systems, Seventh Edition, Prentice Hall Copyright 2002.


Management of Information Technology, Fourth Edition, Carroll Frenzel, John Frenzel
ISBN: 0-619-03417-3 © 2004


Management Information Systems : Managing Information Technology in the Business Enterprise, Sixth Edition James A. O’Brien ,  McGraw-Hill.

Cases on Information Technology and Organizational Politics & Culture: Mehdi Khosrow-Pour, 2006

Cases on the Human Side Of Information Technology : Mehdi Khosrow-Pour, 2006



Topics include management of IT systems, software and hardware, e-commerce, and network management. The course also emphasizes how to start and manage IT business feasibility study.











Week 1,2

The Fundamentals of Management

Week 3,4

The Role of IT in Business

Week 5,6

IT as a Business Model

First Exam

Week 7,8

Managerial Accounting for IT Pros

Week 9,10

Managing IS  Project: using MS-Project

Week 11,12

Measuring the Value of Information Systems

Second Exam

Week 13,14

Managing IT Assets ( HW, SW, Networks )

Week 15

Managing Services, Infrastructure and Outsourcing

Week 16

IT Portfolio Management

Final Exam



Students completing this course will be able to:

  • Describe, define and discuss basic concepts of management
  • Describe the use of information technology in organizations
  • Explain the impact of information technology on organizational goals and organizational structure
  • Discuss and apply concepts of managerial accounting as they apply to the management of information technology in the enterprise
  • Describe the leadership, operational and financial responsibilities of information technology management
  • Determine the current information technology status of an organization
  • Formulate strategies for the present and future integration and use of information technology in an organization
  • Discuss issues in the management and leadership of information technology professionals
  • Discuss relationships with vendors of both system components and outsourcing services
  • Explain concepts of information technology portfolio management
  • Discuss the role of information technology governance in the overall governance of the organization



The course involves lectures, quizzes, Cases analysis, two midterm exams, and a final exam.

Class Participation

You are expected to attend classes and participate actively in discussions.  There will be a subjective evaluation of your contribution in class. The quality of your contribution is more important than the quantity. Class attendance will be monitored and will be factored into the class participation points.


COURSE EVALUATION                                                                                                        

  • Real Case study in the Palestinian Business Environment.                              10%
  • Firs Exam                                                                                                   20%
  • Second Exam                                                                                               20%
  • Final Exam                                                                                                  50%

TOTAL                                                                                                      100%