Degree of An-Najah National University Commitment to the ‎Principles of Total Quality Management as Perceived by Faculty ‎Members

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Journal Title, Volume, Page: 
An-Najah University Journal for Research - Humanities - Volume 19, Issue 4, 2005
Year of Publication: 
2005
Authors: 
Mazouz Alawni
Yousif Ghuniam
Department of Business Administration, Faculty of Economic and Social Studies, An-Najah National University, Nablus, Palestine
Current Affiliation: 
Department of Business Administration, Faculty of Economic and Social Studies, An-Najah National University, Nablus, Palestine
Preferred Abstract (Original): 

This study aimed at examine to the degree of An-Najah National University Commitment to the Total Quality Management as Perceived by its faculty members. The study also examined the impact of different variables such as sex, academic rank, years of experience, the university from which degree was received, the college in which he/she is currently working and the age of respondents. The population of the study comprised all full time faculty members of which a sample of 130 faculty member was selected A 52-item questionnaire, covering quality requirement follow-up development, human resources and decision making process, was administered to the subject of the study. The SPSS was used to analyze the solicited data means, Standard deviation, Sidak t-test one way" ANOVA" was employed to examine the responses of the subjects to determine the significance of each variable. The result of the study indicated that An-Najah National was significantly committed to the principles of guide lives of the Total Quality Management. The study also showed that there were differences at (0.05=α) in the degree of commitment by An-Najah National University as perceived by the faculty members which might be attributed to the variables of sex, academic rank, years of experience, the university from which degree was received, the college where he/she is currently working, and the age of respondents.

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