The paper presents the need for development of Traffic
Systems Management (TSM) course in a developing country. The Palestinian
Territories have witnessed significant increase in urban travel demand after
the establishment of the Palestinian National Authority (PNA) in 1994. This
increase was faced with limited development in transportation infrastructure,
due to the constraints of the prolonged Israeli occupation, along with the lack
of funding resources. The PNA started in 1995 a number of TSM studies aiming at
enhancing the traffic conditions and facilitating the achievement of
sustainable built environment. These concerns were reflected on the educational
level by designing an elective course in TSM at An-Najah National University
targeting undergraduate students in the field of Civil Engineering
The course was designed to meet specific learning outcomes and competencies.
The contents and the teaching-learning approaches are continuously reviewed and
enhanced. Students are trained to study, evaluate, propose, and test traffic
congestion reduction measures to improve safety, and promote sustainable
environment. Furthermore, they are trained to manage and improve the efficiency
of traffic systems supply and demand at reasonable costs.
A book was developed for the course summarizing the concepts, the international
experience, and the local applications. Students are encouraged to adopt
graduation projects involving TSM applications. Multimedia contents were
developed and used through the teaching-learning process. Feedback from students,
municipalities, and local agencies was considered to improve the course
contents. The paper also highlights the use of the triangulation approach for
evaluation and assessment of student’s performance.