Lean Manufacturing in Public Services: Prospects for Value Creation |
Exploring Services Sciences, Vol. 53, pp.45-57 |
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2010 |
Value-Adding to Public Services Through the Adoption of Lean Thinking |
International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) |
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2011 |
Service organisations resilience through the application of the vanguard method of systems thinking: a case study approach’ |
, International Journal of Production Research, Vol. 52, No.7, pp. 2026-2041 |
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2014 |
Enhancing Resource Utilisation In Service Industries: The Application of The Vanguard Method of Systems Thinking |
European J of Industrial Engineering. 12/2014; 8(6):861-883. DOI: 10.1504/EJIE.2014.066938 |
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2014 |
The Applicability of Total Productive Maintenance for Healthcare Facilities: an Implementation Methodology |
International Journal of Business, Humanities and Technology |
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2012 |
A Managerial Framework for the Adoption of Cloud Computing in the Public Sector of Developing Countries |
International Journal of Engineering Research And Management (IJERM), Vol.2, No.5, pp.96-102 |
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2015 |
Assessing Innovation Practices in Project Management: The case of Palestinian Construction Projects |
International Journal of Innovation and Scientific Research |
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2015 |
The Effects of Lean Thinking on Service Workers Value Productivity: a Conceptual Framework |
International Journal of Quality and Innovation 01/2012; 2(1):1-17 |
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2012 |
Building Antifragility in Service Organisations: Going Beyond Resilience |
International Journal of Services and Operations Management 11/2014; 19(4):491-513. DOI: 10.1504/IJSOM.2014.065671 |
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2014 |
A Comparison Of Competing Structural Models In Call Centres: Prospects For Value Creation |
International Journal of Services and Operations Management 2011 - Vol. 10, No.3 pp. 294 - 315 |
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2011 |
A Methodology For The Implementation of Lean Thinking In Manufacturing Support Services |
International Journal of Services and Operations Management 2011, Vol. 9, No.4, pp. 389 - 410 |
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2011 |
Change management in telecommunication sector: a managerial framework |
Review of Contemporary Business Research. Vol. 3, No.1, pp.127-141. |
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2014 |
Systems Thinking For Call Centre Service Design: Affective Commitment Implications In Manufacturing Enterprises |
The Service Industries Journal Volume 31, Issue 4, pages 613-628, 2011 |
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2011 |